Multi-Site Task Management & Productivity Monitoring
The real-time task tracker makes it easy to identify what each of your technicians is currently working on, across any and all sites your business operates.
Assess productivity and repair progress at-a-glance, and assign new tasks to specific technicians based on their live availability – giving them an immediate notification of the work required from them.
Get an overview of all jobs and their associated tasks, across all your locations in one place – and use the live chat to message your team about specific jobs.
Multi-Site Task Management & Productivity Monitoring
The real-time task tracker makes it easy to identify what each of your technicians is currently working on, across any and all sites your business operates.
Assess productivity at-a-glance, and assign new jobs to specific technicians based on their live availability – giving them an immediate notification of the work required from them.
Get an overview of all jobs and their associated tasks, across all your locations in one place – including parts orders, costs, job value, and repair progression.
Features
Assign Tasks & Monitor Workshop Productivity
Assign new tasks to specific personnel at the touch of a button, for any job you currently have on site, across any of the key steps of the repair process. Assign VDAs, drivers, and technicians to specific tasks based on their real-time availability, and monitor their performance against key KPIs to identify any hold-ups in the process easily.
Assign Tasks & Monitor Workshop Productivity
Assign new tasks to specific personnel at the touch of a button, for any job you currently have on site, across any of the key steps of the repair process.
Assign VDAs, drivers, and technicians to specific tasks based on their real-time availability, monitor their performance against key KPIs, and identify any hold-ups in the process easily.
Fully-Integrated with the Workshop Kanban Board
When you assign a new task for a job within Onyx, it will automatically update the digital job card on the workshop Kanban board – which can be displayed in big-screen format on the shop floor to give your team full process visibility. When tasks are marked complete by your team-members, the job card will automatically move to the next stage of the process on the board, and notify the assigned team-member(s) instantly to begin the next step.
Fully-Integrated with the Workshop Kanban Board
When you assign a new task for a job within Onyx, it will automatically update the digital job card on the workshop Kanban board – which can be displayed in big-screen format on the shop floor to give your team full process visibility.
When tasks are marked complete by your team-members, the job card will automatically move to the next stage of the process on the board, and notify the assigned team-member(s) instantly to begin the next step.
Instant Messaging across your Entire Team
The Onyx live chat feature lets you keep in touch with your entire team easily, and can be accessed from any device with access to the system – including on mobile. Message team members about specific tasks or jobs, and they’ll receive an instant notification, which references the unique job number – allowing them to understand your query and get back to you swiftly. Wherever you or your team are working from, live chat allows you to remain in constant communication for seamless task & process management.
Instant Messaging across your Entire Team
The Onyx live chat feature lets you keep in touch with your entire team easily, and can be accessed from any device with access to the system – including on mobile.
Message team members about specific tasks or jobs, and they’ll receive an instant notification, which references the unique job number – allowing them to understand your query and get back to you swiftly.
Wherever you or your team are working from, live chat allows you to remain in constant communication for seamless task & process management.
Technician-Focused Mobile Application
The Onyx Task Tracker is linked directly to our technician-focused mobile app, which allows your team to check their upcoming & outstanding tasks, and send & receive direct messages on the shop floor. As soon as you set a task, the associated technician(s) will receive an instant notification, and the task will be added to their to-do list, ensuring everyone always knows what’s required from them across all jobs currently on-site.
Technician-Focused Mobile Application
The Onyx Task Tracker is linked directly to our technician-focused mobile app, which allows your team to check their upcoming & outstanding tasks, and send & receive direct messages on the shop floor.
As soon as you set a task, the associated technician(s) will receive an instant notification, and the task will be added to their to-do list, ensuring everyone always knows what’s required from them across all jobs currently on-site.
Integrated ‘Clock in, Clock Out’ Interface
Onyx comes with a fully-integrated timekeeping system for your bodyshop, through which your technicians can clock in and out at the beginning and end of their working day for simplified monitoring of availability, hours worked, and overtime. This is fully integrated with the task management dashboard, allowing you to monitor technician availability across all of your sites in real-time.
Integrated ‘Clock in, Clock Out’ Interface
Onyx comes with a fully-integrated timekeeping system for your bodyshop, which updates real-time employee availability within the BMS.
This means your technicians can clock in and out at the beginning and end of their working day for simplified monitoring of availability, hours worked, and overtime.
This is fully integrated with the task management dashboard, allowing you to monitor technician availability across all of your sites in real-time.
