Looking for a Bodyshop Management System that makes it easy to manage all your sites & locations in one place?

Introducing Onyx: the next-generation Bodyshop Management System, built by repairers, for repairers, to meet the needs of repair businesses both small and large-scale.

Here we explore how Onyx works, and how it can help repairers to streamline their core processes across any and all sites they operate, all from one user-friendly BMS dashboard…

What is Onyx BMS?

Onyx is a next-generation Bodyshop Management System, built by repairers, for repairers. It’s designed to deliver a more centralised, streamlined repair management process for all sizes and scales of repair businesses – from independent repairers, to multi-site bodyshop groups.

What does Onyx do differently?

There are too many complex, legacy workshop systems on the market, which require dedicated admin resource to operate, and don’t meet the complex needs of larger, multi-site organisations.

A Bodyshop Management System should exist to streamline your repair processes, not create further complexity, and additional workload for your team.

Onyx was built to counter this challenge, bringing a next-generation approach to usability, automation, and customisation, allowing you to deliver a more streamlined repair process across all your sites & locations.

Seamless workshop management for multi-site repair businesses:

Here’s how Onyx makes it easy to manage all of your bodyshop locations in one place – from top-level business performance insights, to granular task & repair process management…

1 – Switch between different sites at the touch of a button

Because Onyx is completely cloud-based, all of your sites’ data is stored in one convenient environment. This means bodyshop managers can filter between their different sites’ dashboards, jobs, and tasks at the touch of a button, allowing for seamless multi-site management from one user-friendly interface.

This makes it easy to manage everything from top-level performance insights to granular task management, at any of your business locations, and wherever you’re working from. Simply select which sites’ data you want in your view, and the system will take you there instantly.

2 – Multi-site task management & productivity monitoring 

Onyx makes it easy to get an exact, detailed view of what each of your technicians is working on across all sites you operate, and set & manage tasks based on their live availability.

The Task Tracker lets you assess workshop productivity across any of your sites at-a-glance, including which specific jobs & processes technicians are assigned to, and how long they’re due to take.

This makes it possible to manage even the most granular repair processes remotely, without leaving the BMS dashboard – with task notifications sent automatically to your colleagues’ devices.

3 – View the live status of all jobs, and set priorities remotely

View the real-time status of every repair assigned to your business, across all of your locations – including at-a-glance insights on job value, progress, parts orders, and expected turnaround.

This makes it easy to set and adjust priorities on the shop floor, ensuring your technicians are always assigned to the right jobs, at the right time, to promote efficiency & profitability.

See exactly what’s needed to get the job done, how long it’s expected to take, and which of your technicians are available to pick up the tasks required.

4 – Monitor business performance remotely across all locations

The Onyx data dashboard allows you to monitor key performance metrics in a real-time, visualised environment – with the ability to filter across individual, multiple, or all of your locations.

The dashboard is fully-customisable, allowing you to track whichever metrics matter most to your business, at whatever level of granularity fits your requirement. 

This provides your business with one version of the truth – a centralised hub to monitor performance & profitability accurately, in detail, across all your branches or locations.

5 – Courtesy fleet management across all your sites

Discover quick & centralised courtesy fleet management with the Onyx courtesy vehicle dashboard, which makes it easy to manage vehicle booking, availability, collections, returns, and even MOTs & servicing in one place.

Assign drivers to specific vehicles based on their location and availability, and see exactly where each of your courtesy vehicles is currently being used, stored, or serviced. 

Filter by vehicle type, specification, and availability to ensure mobility solutions are always available when your customers need them, and can fulfil their unique preferences and requirements.

6 – Multi-site job booking, acceptance, and scheduling

View all inbound job offers across any and all of your locations – including the estimated value, work required, customer details, and details/images of the vehicle to inform damage assessment.

Accept jobs from directly within the BMS, and they’ll be sent to the job queue for the appropriate site instantly, allowing you to schedule the tasks, parts, and personnel required.

Onyx integrates directly with CAPS, the Common Automotive Platform Standard, allowing job details & vehicle information to be imported directly and seamlessly from any work provider. The system is also built with open-end API capability, allowing it to be integrated directly with any work system or provider you rely on.

7 – Direct Integration with Audatex & GT Motive Assessments

Onyx integrates directly with Audatex and GT Motive, enabling you to review assessments and amend repair orders in real-time without leaving Onyx. 

It’s also easy to upload & attach images to assessments. Onyx sends images to Audatex or GT Motive instantly, and attaches them to the corresponding estimate for you – drastically reducing the administrative headache of manually entering data in multiple systems.

Any adjustments to estimates made in Audatex or GT Motive are highlighted automatically within Onyx, making it easy to track changes at-a-glance, without having to review estimates in full to see what’s changed.

8 – Business-wide parts procurement & stock management

The Onyx parts procurement dashboard allows you to order replacement parts from directly within the BMS, from a wide range of suppliers of new, aftermarket, and ‘green’ parts. You can also implement your own parts providers and suppliers, thanks to the open-ended build of the system.

See a real-time view of all jobs which require replacement parts, and order the components required at the touch of a button – with availability & back-order insights embedded within the system.

Like all features in Onyx, the parts dashboard can be filtered by site/location, allowing you to seamlessly place, track, and assess parts orders from one centralised environment.

You can even see any parts your sites currently have in stock, allowing you to utilise your internal inventory more effectively, rather than placing additional orders, or returning unused stock.

9 – Instant messaging for everyone in your business

The Onyx live chat integration allows you to contact any user, or multiple users, within your business instantly, based on the specific job they’re allocated to.

This makes it easy to request information or updates, and ensure your team are always kept informed of any ad-hoc requests or changes – without relying on email or third-party services. 

The message automatically references the job in question by its unique reference number, making it easy for your technicians to understand exactly what you’re looking for.

Live chat can be used across any device with access to Onyx, whether you’re working in the office on a computer, or on the shop floor on a mobile/tablet. Notifications appear instantly on team members’ devices, meaning they’ll never miss an important update or request again, and can respond easily as soon as they’re able.

Introducing…

Onyx BMS: The Cloud-Based, Multi-Site Bodyshop Management System

Looking for a Bodyshop System that meets the needs of your multi-site repair business? Look no further than Onyx BMS! 

Onyx makes it easy to see exactly what your technicians are working on at any given time, as well as assign new tasks, order vehicle parts, and manage inbound job offers across all of your locations.

Book your Onyx BMS Demo

Built by repairers, for repairers

Onyx was built by repairers, for repairers, meaning it’s designed to be used both in the office, and on the shop floor – maximising usability for your technicians, and visibility for your management team.

It’s also built to mirror the tasks & procedures repairers are most familiar with, making it easy for your employees to learn, and seamless to integrate with your existing repair process.

Cloud-based, no installations required

Onyx is completely cloud based, meaning it can be set up and running quickly across any and all sites you operate, with no need for case-by-case installations.

The system can be accessed in the browser from wherever you’re working, and whatever device you’re using, making it easy to manage multiple sites remotely.

Quick implementation, with staff training included

Onyx can be set up and running incredibly quickly, making it easy and straightforward for your business to make the transition. 

Our implementation team will visit you on-site to identify your requirement, and begin tailoring the system straightaway to suit your unique business needs.

Fully tailored to your unique business & its processes

Onyx is built with flexibility in mind, meaning it’s easily tailored & adapted to mirror the processes and procedures your business is most familiar with.

It also utilises an open-end API, meaning the system can be easily integrated with any existing technology on which your business relies.

Book your free Onyx BMS demo today to discover how our next-generation bodyshop system can transform your repair process, and bring efficiency & insight to your business: