With the competitive nature of today’s repair industry, maintaining high bodyshop productivity has never been more essential. Even with a steady flow of work, industry-leading expertise, and state-of-the-art equipment – workforce productivity and engagement will always be your true differentiator.  

For many, the answer lies in optimising how tasks are communicated, monitored, and reported – ensuring every stakeholder in the process knows exactly what’s required, and who needs to be involved, at all times.  

While this sounds like a straightforward concept, it can be challenging to achieve, and get right, without the right technology on-hand – especially for larger businesses with multiple locations. 

That’s where Onyx comes in – it’s a next-generation Bodyshop Management System, designed to facilitate seamless task management, productivity monitoring, and team-wide communication.  

Here’s how Onyx BMS can help your bodyshop to increase productivity – generating higher customer satisfaction, quicker repair turnaround, and ultimately more profit… 

How Onyx BMS maximises bodyshop productivity… 

Onyx was designed to help bodyshops achieve quicker, smarter, best-practice repair journeys – maximising productivity and insight throughout every stage of the process: 

1 – It makes it easier to track, set, and manage tasks 

The Onyx task tracker makes it easy to identify what everyone in your team is currently working on, and delegate new tasks at the touch of a button – based on their live availability. 

As soon as you assign a task, they’ll receive an instant notification on the Onyx mobile tech app, telling them exactly what’s needed from them, on which job, and by when it needs completing.  

Tasks can be assigned across any of the key stages of the repair process, and delegated to any appropriate team member with an Onyx account. 

This means your team know exactly what’s required from them at any given point in the day, allowing them to manage their workload more effectively, and maximise productivity.  

Additionally, the task tracker shows you each job’s monetary value, and estimated completion date – allowing you to prioritise the completion of key tasks based on actual job value, work outstanding, and ECD.

2 – It streamlines the repair process with intuitive automations 

Onyx seeks to streamline routine processes – with intuitive automations to speed up day-to-day tasks, and let your technicians focus on delivering best-quality repairs. 

Out-the-box automations help to optimise job booking, estimating, scheduling, parts ordering, task tracking – right through to invoicing the end customer or work provider. 

This means less time spent completing routine admin, and more time spent managing and facilitating best-practice repairs – equating to increased productivity and efficiency across the board. 

3 – It improves shop-floor communication in your bodyshop 

Onyx focuses on facilitating swift and accessible communication throughout every stage of the repair process.  

This includes through the Onyx mobile app, which makes task management easier for your technicians, and a built-in live chat, allowing everyone to communicate about specific jobs, tasks, and processes. 

The live chat can be accessed across any device with access to Onyx – including through the web-based BMS on desktop, tablet, or mobile – or on the technician-focused application. Each chat references the specific job number in question, making it easy to identify exactly what every message is regarding. 

4 – It provides access & visibility for your whole team 

In order for a bodyshop system to truly promote productivity, everyone in your team needs the right level of access, through the right medium, to get the value they need from the platform. 

That’s why Onyx was designed with a focus on team-wide accessibility. Its cloud-based infrastructure, simplified permissions setting, and dedicated mobile apps ensure everyone in your team can get the access they need, whenever and wherever they need it. 

Onyx can be accessed on any device with a web browser, or with the app installed, using user-specific login credentials or single sign-on (SSO). 

This helps to maximise accessibility to the BMS, while also prioritising data security, and ensuring account privileges can be defined easily. 

5 – It reduces cross-platform admin through direct APIs & integrations 

What’s the point in having a bodyshop system if you can’t manage all of your key processes directly within it? A BMS should serve as an end-to-end solution – you shouldn’t need to access multiple platforms for everyday tasks. 

That’s why Onyx integrates directly with industry-leading solutions like Audatex, GT Motive, and DVLA Data – and provides open-end APIs for a range of parts suppliers and invoicing systems. 

This means users don’t need to leave the BMS to manage processes like estimating, repair orders, or parts procurement – saving time, and minimising admin steps between multiple platforms. 

It also means every step of your repair process is logged and contained within the BMS – from estimates to parts orders – allowing for seamless audit and efficiency analysis. 

6 – It delivers customisable, at-a-glance process insights 

Onyx makes it easy to track productivity, repair process, and financial performance at-a-glance – with fully-customisable reporting dashboards, and out-the-box widgets. 

Reports can be configured to display whichever metrics matter most to your team, for at-a-glance monitoring of your workshop’s day-to-day performance. 

No more hours of work spent entering data into business systems – all data in Onyx is tracked and updated in real-time, for easy export and analysis. 

Whatever your reporting requirements, Onyx can provide a one-stop solution for all your bodyshop’s management data – from granular metrics to top-level insights. 

Discover a more efficient repair process:

Book a Demo of The Next-Generation Bodyshop System 

Want an easier way to maximise productivity in your bodyshop? Introducing Onyx BMS – the next-generation workshop system, designed to streamline your entire repair process. 

Why Onyx? 

Onyx was built by repairers, for repairers, to meet the ever-shifting demands of modern bodyshops. 

We believe there are too many legacy bodyshop systems on the market, which offer no ongoing innovation, require dedicated admin resource, and don’t meet the needs of modern repairers. 

We built Onyx to counter that challenge – providing everyone in your bodyshop with next-generation usability, ease of access, and intuitive automations to streamline their day-to-day tasks. 

Discover the next-generation bodyshop system – book your demo, or download an Onyx Brochure today: