Are you a bodyshop manager looking for a new workshop management platform, without all the additional admin? One that actively focuses on usability, process efficiency, and real-time data insight?

Introducing Onyx: the next-generation Bodyshop Management System, built by repairers, for repairers – designed to maximise efficiency, reduce workshop admin, and deliver actionable process insights at-a-glance.

Here we explore how Onyx BMS works, and how its intuitive features can help to streamline your repair process for both your business and its customers…

What is Onyx BMS?

Onyx is a cloud-based, next-generation Bodyshop Management System, built by repairers, for repairers. 

It’s designed to deliver a seamless user experience across all devices, intuitive workflow automations to increase efficiency, and real-time data insights to inform your business strategy.

Onyx makes it easy to see the exact real-time status of every vehicle in your workshop, including the work required, technicians assigned, any parts on order (including their status), and real-time cost & efficiency insights.

How does Onyx streamline Bodyshop Management?

The Onyx dashboard comes complete with a range of native tools & features to support a more efficient, visible, and data-driven bodyshop management process. 

The system and its features can be tailored to your unique processes, and integrated with any existing systems or technology you rely on, ensuring a seamless migration, and instant benefits.

Here are some of the key bodyshop management features offered by Onyx:

#1 – Real-Time Vehicle Logistics Dashboard

The Onyx vehicle logistics dashboard allows you to manage every repair assigned to your business at-a-glance – across any and all sites you operate. View and manage live jobs, completed jobs, and jobs awaiting book-in, all from one user-friendly dashboard. 

Book in new jobs, assign courtesy vehicles to customers, allocate drivers, and manage returns, drop-offs, and collections seamlessly in one place. The dashboard can be tailored to your unique vehicle management requirements, allowing your existing processes to be mirrored in a user-friendly, cloud-based format.

“The management team has seen the huge time-saving element of Onyx. It’s been incredible. We can actually say that we trust the data in Onyx, and the analysis is superb, easy to access, and easy to export in usable formats.” – Managing Director, Complete HGV Solutions Group

#2 – Job Offers Acceptance & Scheduling

Any new job offers sent to your business appear automatically within the BMS, allowing you to review the work needed, accept or decline, and book in the job for assessment & estimation. 

The job screen includes vehicle details pulled directly from DVLA integration, as well as photos and details of the damage uploaded by the customer – allowing for quick & easy review and assignment.

Once accepted, the job and its details will progress automatically into the logistics dashboard, allowing you to book in, and assign VDAs, drivers, technicians, and any courtesy vehicles instantly.

#3 – At-a-Glance Repair Task Management

The real-time task tracker allows you to identify where each of your jobs currently sits within the repair process, who’s working on it, and what remains outstanding, including any parts orders. This gives bodyshop managers a live, in-depth view of their entire workshop in one place, from damage assessment to repair completion.

It also makes it easy to identify what each of your technicians is currently working on, assess productivity & availability, and assign new tasks to specific personnel. Once they’re assigned a task, technicians receive an instant notification on their device, where it’s added to their personal tasklist.

“The real-time productivity dashboards make it so easy for a workshop controller to get an exact, detailed view of what each technician is working on.” – Bodyshop Manager, Activate Accident Repair

#4 – Big-Screen, Workflow-Driven Kanban Board

Give your entire workshop team a live, visualised breakdown of where each of your jobs currently sits within the repair process. The Onyx workshop kanban board can be viewed on individual technicians’ devices, and/or displayed in big screen format on the shop floor for maximum process visibility.

The kanban board is linked directly to the task-driven workflows throughout the BMS, meaning job cards will automatically move to the next stage of the process once key tasks are marked complete.

This allows technicians to see exactly how many jobs are assigned to their working area, what work is required, and which jobs will require their attention next.

#5 – Parts Ordering, Tracking, and Management

The Onyx parts dashboard displays all jobs in your bodyshop which require replacement parts, and allows you to order, track, and procure parts from your chosen suppliers in just a few clicks.

The system integrates directly with a wide range of suppliers of both new and second-hand parts, providing real-time insights on cost, availability, back-order, and any available discounts.

This makes it easier to manage and track parts procurement both at a top-level, and for specific vehicles, helping you find the right source every time for optimal cost & turnaround.

#6 – Customisable Business Data Dashboard

Core to the Onyx system is its fully-customisable data dashboard, which enables you to monitor key performance metrics across your business in real time, in one user-friendly environment.

The dashboard can be configured to display any of the key logistical, cost, or performance metrics available in Onyx in a visualised format, for simplified insight at all ends of your process.

This dashboard can be used however your business wishes – such as monitoring technician performance, process efficiency, specific SLAs, or cost & cash flow insights.

#7 – Courtesy Vehicle Management Dashboard

As well as enabling seamless repair management, Onyx also allows you to manage your entire courtesy vehicle fleet from directly within the BMS.

See the live status and location of each of your courtesy vehicles; monitor servicing, MOTs, and scheduled repairs, and assign drivers to specific vehicles for drop-off or collection.

Assign specific vehicles to customers based on real-time availability, including vehicles’ expected check-out and return dates, for seamless coordination of your mobility solution.

#8 – Live Chat for Seamless Team Communication

The Onyx live chat feature allows your team to communicate instantly and securely, wherever they are, and whatever they’re working on.

Chat notifications are visible from anywhere in the system, meaning your team will never miss important updates, requests, or instructions again. All messages are stored securely on the cloud, providing a robust & reliable alternative to third-party messaging services, or reliance on emails.

Whether your business operates from a single site, or across multiple locations, the live chat makes it easy to reach all team members quickly, wherever they’re based.

What are the benefits of Onyx BMS?

There are too many complex, legacy systems on the market, which require dedicated admin resource to operate. A Bodyshop Management System should exist to streamline your repair processes, not create further complexity and workload.

Onyx was built to counter this challenge, bringing a next-generation approach to usability and automation, which allows you to deliver a more streamlined repair process without dedicated admin resource.

Here are some of the key benefits Onyx BMS can offer to your business:

– Reduced Process Admin Workload

Onyx is designed to minimise system admin – with self-contained, task-driven workflows for all key elements of the repair process, including job booking, vehicle logistics, parts ordering, customer updates, and invoicing. Key documents and information are automatically updated and attached to the job profile, meaning there’s no need for additional administrative steps.

– Cloud-Based & Paperless: Get Up and Running Quickly

Onyx is completely cloud-based, meaning there’s no need for any installations, or additional IT resource. This makes it easy to get the system up and running quickly for all users, with all support, development, and system updates managed remotely by our team.

– Tailored to your Unique Business Requirements

Onyx is designed to be versatile; all key features and processes can be tailored to your unique business needs, and integrated with existing systems & procedures. No matter the size, nature, or complexity of your repair business, Onyx can provide a streamlined solution that mirrors the processes your team are familiar with.

– Integrations with Industry-Standard Solutions

Onyx houses native integrations for a range of industry-standard solutions, including DVLA and Audatex data, and a range of parts procurement & aggregation platforms. This means you’ll always have the tools and information you need to manage a repair in-full, without leaving the BMS.

– User-Friendly, Modern Interface

As repairers, we understand that any workshop system needs to be easy, and genuinely enjoyable to use, in order for your team to experience the full benefit. That’s why we’ve focused on building a modern user interface that’s easy to learn, simple to navigate, and reflects the processes and terminology your team are familiar with.

– Mobile & Tablet Responsive

Onyx was built to be mobile & tablet compatible, allowing every member of your team to access the system easily wherever they are, and whatever they’re doing. All dashboards and features are fully device responsive, making it easy to interact with Onyx in the office, on-the-go, or on the workshop floor.

Introducing…

Onyx BMS: The Next-Generation Bodyshop System for Modern Repairers

Onyx BMS: The Next-Generation Bodyshop System

Looking for a Bodyshop System that meets the unique needs of your repair business? Look no further than Onyx BMS! 

Onyx makes it easy to achieve efficiency, accuracy, and automation throughout all ends of your repair process – with cross-device usability, task-driven workflows, live team chat, and real-time business performance insights.

Book your Onyx BMS Demo

Book your Onyx BMS demo to discover how our next-generation Bodyshop Management System can transform your repair management process, and deliver cost & time efficiency for your business.

Choose a time slot in our demo calendar now, and a member of our development team will talk you through all the features, integrations, and benefits of our intuitive workshop management platform.